Principal Illness Navigation (PIN) — powered by SynovoLabsCare.
Principal Illness Navigation (PIN) is a specialized service in SynovoLabsCare's Care Management Programmes practice. Certified specialists, AI-driven workflows and a HIPAA-compliant operation — engineered for US healthcare organizations.
Principal Illness Navigation (PIN) at SynovoLabsCare
Care management programs are one of the highest-leverage revenue and outcomes opportunities in healthcare today. Chronic Care Management (CCM), Remote Patient Monitoring (RPM), Behavioral Health Integration (BHI), Principal Care Management (PCM) and related programs generate meaningful per-patient-per-month reimbursement while measurably improving patient outcomes.
SynovoLabsCare builds and runs these programs end-to-end. We identify eligible patients from your panel, handle consent and enrollment, staff the clinical care team, deliver device logistics for RPM, document every touchpoint against CMS requirements, and bill the appropriate CPT codes each month.
Practices launch new programs in as little as 30 days and typically see 8–15% net revenue uplift within the first two quarters — without adding a single in-house FTE.
As a specialized service within our Care Management Programmes practice, principal illness navigation (pin) inherits the same enterprise standards — 99%+ accuracy targets, HIPAA-compliant environments, specialty-trained team members, and SLA-backed operations. Explore the full Care Management Programmes suite below to see how it connects to your broader revenue and operations strategy.
Why SynovoLabsCare
Benefits that show up in your P&L.
New recurring revenue
PMPM reimbursement from CCM, RPM, RTM, PCM, BHI and more.
Turnkey clinical team
RNs, MAs and health coaches staffed by SynovoLabsCare.
Patient enrollment
We identify, contact and enroll eligible patients.
Documentation ready
Every touchpoint documented for CMS audit-readiness.
Better outcomes
Reduced ED visits, hospitalizations and A1C improvements.
Device logistics
RPM device shipping, activation and support included.
What's included
Every capability, under one accountable partner.
SynovoLabsCare bundles the tooling, people and reporting your care management programmes operation needs — no stitched-together vendors, no hidden gaps.
- Chronic Care Management (CCM) — CPT 99490, 99439, 99487, 99489
- Remote Patient Monitoring (RPM) — CPT 99453, 99454, 99457, 99458
- Remote Therapeutic Monitoring (RTM) — CPT 98975–98981
- Principal Care Management (PCM) — CPT 99424–99427
- Advanced Primary Care Management (APCM)
- Behavioral Health Integration (BHI) and CoCM
- Principal Illness Navigation (PIN)
- Patient identification, enrollment and consent
- Device shipping, activation and troubleshooting
- Monthly billing and documentation
The SynovoLabsCare process
From audit to optimization — in six steps.
Discovery & Audit
We analyze your current workflows, payer mix, denials and KPIs to build a tailored care management plan.
Onboarding
Dedicated account manager, SLAs, EHR/PM access, HIPAA agreements and secure environments are configured within 5 business days.
Team Assembly
Specialty-trained specialists are matched to your practice — never generic staff.
Execution
Daily operations run inside your EHR with strict quality controls and audit trails.
Reporting
Weekly performance reviews, monthly deep-dives and 24/7 dashboards keep you in control.
Continuous Optimization
AI analytics surface leakage, we tune workflows and lift revenue every quarter.
FAQ
Answers for decision makers.
Ready to talk about Principal Illness Navigation (PIN)?
Book a free 30-minute consultation with a SynovoLabsCare specialist. We'll audit your current performance and show you where revenue is leaking.